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What You Need To Know When Hiring An Emergency Plumber

What You Need To Know When Hiring An Emergency Plumber | London Plumbing | London Ontario Plumber

What’s a plumbing emergency?

Obviously it’s not an emergency plumbing situation if you’re looking for a new plumbing fixture installation. Even if you need to get it finished by the end of the day because you have company coming over tomorrow and your plumber just canceled on you. I know it’s stressful, but it’s not a plumbing emergency.

If you start to get a leak in your plumbing you might panic and freak out. It’s scary when something you aren’t used to dealing with hits you in the face like that. And if it happens at a horrible time, like when you have company over or that special someone you’ve been trying to impress just texted you to say they’re five minutes away, it can be even worse.

Your instinct is probably going to tell you to call an emergency plumber. It’s an emergency, right? Well maybe not.

We’ve talked about your emergency water shut-off valve before, so if you haven’t read that article do yourself a favour and check it out. It’s got a lot of good stuff in it.

But if it REALLY is an emergency, here’s what you should keep in mind with an emergency plumber.

Response Time

When it comes to a plumbing emergency, every minute can count. If your basement is filling up with water and you can’t shut it off, you need someone there RIGHT NOW.

The longer it takes for your plumber to arrive, the worse the damage can get. That’s why it’s important to have an emergency plumber who will actually show up when you call them.

Here at London Plumbing, we strive to be there as soon as humanly possible to help you with your plumbing needs. Write our number down and put it on your fridge, so you don’t have to waste time on Google or fumbling through your phone. The few seconds you take to do that now can save you a lot of headaches later!

Service Area

If you’re in a remote area outside the city, we can still help you. But in an emergency situation, we might not be able to get there as quickly as a more local option. Call us anyway though – you’d be surprised at how quickly we can arrive on the scene!

Preparedness

If your plumber doesn’t have their truck stocked and ready with everything needed to fix any plumbing problems, you’re going to have a bad time. Any plumber worth their salt should be prepared at any time.

Look, if someone shows up without the tools they need to do the job, they’ll have to make a trip to find what it is they need. Meanwhile, you’re standing at home with water spraying all over the place, stressed out that you called this person who doesn’t know what they’re doing.

Emergency plumbing is serious business. If someone isn’t prepared to deal with emergencies, they shouldn’t put themselves out there as emergency plumbers.

Contact London Plumbing

Here at London Plumbing, we strive to get there as quickly as humanly possible, short of breaking the law or jumping out of a helicopter like a SWAT team. Give us a call for all your emergency plumbing needs – we’re happy to help!

Stuck? Give Us A Call

Once you’ve shut the water off, take a deep breath, and give us a call. Here at London Plumbing, we’re here to help, no matter your plumbing needs.

London Plumbing
Serving London Ontario and the surrounding area
https://g.page/londonplumbing


Plumbing Reviews

At London Plumbing we pride ourselves on top quality plumbers and plumbing solutions for residential and commercial customers in London Ontario.



London Plumbing
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4.6
Based on 221 reviews
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Lee G.
Lee G.
Had a toilet installed and was extremely pleased with the service and professionalism. Very friendly and knowledgeable. I would recommend London Plumbing to anyone looking for an honest and very reliable plumber. A++!
Response from the owner: Lee!Thanks again for having us over. Our plumber mentioned you've got some great stories!Make sure to come by this summer for our Company BBQ. You and your family are always welcome.Glad we could help out. Your amazing with time, prompt and a heck of story teller. We really do value your business. It's people like you who make us extremely happy. Say hi to Adam! You're an awesome dad. Keep it up! London Plumbing
Sherry R.
Sherry R.
Very professional and did an excellent emergency repair job. Answered all of our questions and cleaned up all of the leaking water after our water heater went haywire. Knowledgeable and also funny! A pleasure to work with, even at 1 am! Came back the next day to make sure everything was working well. Thank you so much, Elliott, for the great job.
Nancy K.
Nancy K.
I have used these gentlemen several times in the last 5 years. they usually pick up on the first ring or two. always nice to be able to actually speak with a plumber rather than a secretary or call service. Well dressed and spoke to me in a comfortable manner. My hot water tank stopped working. They gave me several options and were reasonably priced. Really appreciated all the help as my mother is older and I cannot always be there to attend to home issues. Would recommend to close family and friends.
Emily L.
Emily L.
Elliott provided outstanding service. He was able to provide me with a reasonable ballpark estimate over the phone when I made the initial inquiry. He then arrived in a timely manner and inspected other aspects of my toilet and plumbing in the bathroom being serviced without being asked to ensure that there was nothing else in need of service that I may have either not noticed or didn't think to mention because I deemed it less urgent. I'm so glad he did because he ended up fixing a persistent annoyance that I hadn't thought to mention. He also made price adjustments in our favour. He was very kind and professional and ended up bonding with my cat who just so happened to be named Elliot as well. (The only difference is that one is spelt with 1 T and the other is spelt with 2 Ts). I only wish that I had been able to grab a business card to throw on my fridge so that I remember to call him next time.
Response from the owner: Hey Emily! So nice of you to leave a stunning review. Our plumber was raving about you and your super cool kitty (also with his name)Thank you so much for thinking of us in a time of need. We are always willing and able at a drop of a dime to help out at any moment! This is what we do!Business cards are arriving next week. Will make sure to stop by and drop off cards in the mailbox.Keep in touch! Congrats on the new house. So lovely and happy for you and your family.London Plumbing,
josh K.
josh K.
Great service and speedy response . Will use for all plumbing needs!!
Response from the owner: Mr. King! We appreciate you reaching out to let us know how our performance was. We strive for excellence and only want the best for you and your family!We are always up to bat and able to help anytime! Your Plumber,
mark W.
mark W.
Woke up to a leak under my sink called London plumbing. They responded in a timely manner and had the problem resolved ASAP!! Barely missed anytime at work thanks to Elliot.
Tee
Tee
Was quick and professional, knew what they were talking about and spent the time to explain the repair they completed. Nice guys with fair price!
Camden C.
Camden C.
Had them come out for service and came same day of call and fixed my issue for a good price in a timely manner
Dimitry S.
Dimitry S.
Had a problem with my water not draining but these guys showed up and fixed it in no time. I haven’t had a problem since.
Aiden D.
Aiden D.
Affordable Pricing, fast, and great work no complaints. Highly recommended
Finn P.
Finn P.
"Hey, guys, I just had to share my amazing experience with this plumbing company! 🌟🌟🌟🌟🌟 They were quick to respond to my plumbing emergency and sent over a skilled plumber right away. The plumber was super friendly and professional, and they fixed the issue in no time. I was really impressed with their expertise and attention to detail. Plus, their prices were fair and reasonable. I highly recommend this plumbing company to anyone in need of reliable and top-notch service. They won't let you down!"
Yash K.
Yash K.
100% would reccomend London Plumbing services, came out and solved our back up. Reasonably priced, and super polite.
Response from the owner: Hello and good afternoon!We are so happy that we were able to save you some money and get your drain repaired in a timely manner. Thanks again for choosing us! We're always here to help.
Paul C.
Paul C.
Quick and friendly. Excellent work, at a reasonable rate. Would highly reccomend.
Balsimran S.
Balsimran S.
Elliot was quick to get me a quote and set up an appointment for a pipe leak. I sent him over a video of the issue and he was able to assess and provide a quote over messages. He was able to arrive at the property and took etransfer as payment. Quick and easy experience.
krystal B.
krystal B.
This place is really amazing! Fast and reasonable price highly recommend
Aidan E.
Aidan E.
Had the boys from London Plumbing late lastnight for a hot water tank repair. Quick and easy service. We're able to walk us through the work completed and answered my silly questions in a kind manner.Thanks London Plumbing!
Lindsay L.
Lindsay L.
Elliott was super helpful, friendly and professional. I really appreciated him breaking down the problem clearly and sharing options for next steps. I will definitely use them again for future plumbing needs!
Ann J.
Ann J.
Had something valuable go down my kitchen sink. In a panic I called for an emergency plumber at midnight. London Plumbing was there within the hour and retrieved it in 15 minutes. Brian was super professional and nice. Great Job. Would highly recommend Him!
Jennifer C.
Jennifer C.
Called them at night for a backed up toilet and got service within the hour! Super happy with the work. Thank you Brian for the great communication, professional and friendly service!
Marie D.
Marie D.
I called London Plumbing for an emergency plumbing job and Elliott arrived so quickly to solve the issue. He was amazing when it came time to diagnosing the problem and explaining it to me. He was so clear and not condescending where some people can be about something they know everything about. He was wonderful.He presented the various options to me in fixing the problem and gave me estimates and helped me to save money on a big issue that my property had.Cannot thank London Plumbing enough for being so responsive and quick to act.Thanks Elliott!
B&T C.
B&T C.
London Plumbing and Elliot to the rescue again! We had a backed up sewer [ewwww!】 Elliot was very prompt and so courteous. The blockage was between the house and the street. He was able to get it unblocked and cleaned and disinfected the floor in the basement. We would highly recommend London Plumbing for all your plumbing needs. A1 company.
Response from the owner: Tony/Becky! Thank you so much for reaching out and having us over. It was a pleasure meeting you both. Excited for your new washer and dryer to arrive! Give a scratch and a hello to the puppy! All the best, Your Plumber
Trish D.
Trish D.
Nathan was very pleasant, explained everything to me that he was doing. Very professional, fast service, good price! Would definitely recommend and would use London Plumbing again!!
Response from the owner: Hi Trish,Thank you for your kind words. We have not changed pricing in over 5 years. We always are able to provide quick solutions!Say hi to the puppy!
Roxy M.
Roxy M.
Always my go to for emergency situations and Elliot will fix it. You won't be disappointed.
Response from the owner: Roxy! Thank you for having us over. Our technician mentioned you were on a tight schedule! Glad we could get the sewer back up and running.All the best!
Magda L.
Magda L.
Really friendly and helpful. Small business owner does work himself and stands by it. So far no complaints at all. Very dependable.
Response from the owner: Magda! Thanks so much for having me over. All of my guys are on the road today and I had to jump in to take overflow calls. Always happy to help in any way we can. You're in good hands! Thank you for making me feel comfortable and welcome in your home. 5/5 for your well behaved puppy! Your Plumber,
Jim Di C.
Jim Di C.
Wow, so happy with service today. Late evening clog in pipe to the road lead to backup in basement.Called and they where here quickly, customer service was fantasric and cleared clogged quickly effectively and happy and well price.
Response from the owner: Hey Jim!Thanks for having us over lastnight. I'm glad we could get that sewer back up to finally unclog!You're in good hands!Say hi to the puppies!
L T.
L T.
Such a wonderful experience with Elliott - went from an awful day to a great day. He fixed our leak, replaced our faucet and was done and on his way in no time - all with a smile. Thanks so much,
Response from the owner: Linda! So nice to have you reach out! We appreciate you putting your trust in us. 24.7/365 Always here to take the stress away!
Graham H.
Graham H.
They were one of the only plumbers that advertised 24-hours that actually answered their phone at 10pm when I called. They gave me different options to solve my issue (including fully inclusive prices with no hidden/extra costs), and when I made my decision we were able to book a time for the appointment within 48 hours. When their representative arrived, they were polite, quick, efficient, and professional. Less than an hour later, I had a new toilet installed and the old one taken away.I would highly recommend this company for any of your plumbing issues, and will be recommending them to anyone that says they need a plumber.
Response from the owner: Graham! Thanks for having us over. Our tech said he had a great time chatting away with you. What's this about a Celebrity cut out!? We'd love to hear more.Call us anytime! We appreciate you having us over.Best Regards,
Brodie B.
Brodie B.
London plumbing gave exceptional customer service, highly recommended!!
Response from the owner: We appreciate you putting your trust in us! Always happy to help! Your Local Plumber,
Daniel M.
Daniel M.
Called on a Friday evening at 4:30. With a back up in our main bathroom of shower bathtub and toilet. Within a hour of phone call Elliot was here and took care of these issues. Also gave recommendation on future care to prevent from happening again. 10/10 would recommend
Response from the owner: Thanks again for having us over! Really appreciate you giving us feedback. Always here to help in anyway we can.
Alexandra C.
Alexandra C.
Elliot was super responsive and punctual. Arrived immediately to attend to my clogged duct. He was professional, successful and lovely to work with. I 100% will call him for any future plumbing issue that may arise. Highly recommend London plumbing!
A.H
A.H
Thank you London Plumbing for showing up so quickly and making sure that the leak under the sink was looked after before there was any further damage. I appreciate your professional service!!
Kari-Anne S.
Kari-Anne S.
Bryan was quick and eager. He helped provide me with several different options as I am renting a hot water tank from Reliance. He was able to provide a complete replacement the same day.Helped my family out alot with a seniors discount for my father. Thanks London Plumbing.
Shelby
Shelby
We would highly recommend Elliot at London Plumbing! We called with an emergency pipe repair that led to a flood in our basement, and he was able to help us out immediately. He and his team were able to address everything within the day, and were very quick in helping us get everything cleaned up. He was incredibly kind and made us feel reassured that everything would be fixed properly instead of as a 'quick fix'. We will absolutely be calling him for any future plumbing issues!
Teija M.
Teija M.
I had a leak in my basement and enercare sent a plumbing company that quoted me over $20k to fix the leak. They wanted to dig up my whole driveway to “find the problem”. I called London Plumbing for a second opinion and they came and found the real issue in less than an hour. Fixed the issue that same day and saved me $20k. It’s been 2 weeks and I then basement is still dry. No leak in sight.
Response from the owner: Hi Teija!Thank you for your review. We really appreciate it. Our main goal is to continue with offering quality service with an excellent experience. With two young kids at home and a rental property- we are always happy to take the load off. Kind regards!
Mac B.
Mac B.
Called around to help me fix a blockage in my house plumbing and he provided me with the best price and stuck to the quote he provided me over the phone. When he showed up he helped me locate the problem and on top of fixing it he gave me tips to help avoid it happening again in the future. Excellent work I would recommend him again.
Response from the owner: Thanks again for choosing us. Super nice to meet you. Great tenants as well!We're here to help anytime!
Linh N.
Linh N.
Highly recommend Elliott for an honest and comprehensive quote. I called around a few people to take a look at the water leak coming up from my basement floor and they were not able to pinpoint the issue and tell me what needs to be done. They said it required extensive work but it didn't take Elliot long to figure out the issue and got it fix in a matter of hours. He was able to fix my leaking faucet and inspected the whole house to ensure there are no other issues. He is an extremely reputable professional and doesn't try to create work to make money from you. He was very responsive and available for a weekend call and his rates are reasonable. I've called and talked to a few handyman in the city and this one is by far the best. Don't waste your time, call Elliot.
Rachel W.
Rachel W.
A few months ago I had a leak from my upstairs shower through my ceiling into a speaker. I called around to a few places and everyone told me it would be at least a week until they could come take a look.Elliot called me back within the hour and was there the next day. He was incredibly kind and professional. He gave me the options and we had it fixed in under a week.I really can’t say enough good things about Elliot. I was in a very emotional state due to other things (my cat being very sick and on the verge of passing away) and he came and sat with me to make sure I was ok.I will 100% recommend this company in the future and have to anyone I know with any plumbing issues.Thank you Elliot for being the true example of a good person through and through
Response from the owner: Rachel! We are so joyful and excited to hear your feedback! It means so much to us and we cannot thank you enough. We appreciate you putting your trust in us. We always want to make sure everyone is put first. We are always here to help in any way we can! We are here to help anytime! Please keep in touch,Your local plumber
shivam C.
shivam C.
My partner and have been using London Plumbing for several years now for all of our rental properties. We had the same tech come out and install a hot water tank and sump pump battery back up. Super easy to deal with. Will be recommended.
Ishu C.
Ishu C.
Had Trevor from London Plumbing came out to help us. They were clean, friendly and were able to give us options.Really pleased with how they handled my sewer back up.5/5 Thanks boys!
Mallory T.
Mallory T.
Amazing service!! We called for an emergency plumbing back up with our toilets/ basement drain. They were so helpful, kind and efficient. Rectified our problem within half hour and got us back up and running. Highly recommend. Thank you London Plumbing!!
Response from the owner: Hey Mallory, We appreciate the kind review. We've invested in some great tools and equipment that can tackle any hard job.Please call us anytime! We are here for you!
T R
T R
We had an uneven toilet on floor and leaking. Called this company yesterday and he was here the next morning. Friendly fast, no mess service. I will call them again when we need a plumber. Thanks Elliott!
Response from the owner: Todd! Thank you so much for having us over!Beautiful home and pool. Get ready for wine season! Wife and I are coming by with a few bottles for you guys!All the best, London Plumbing
KXW W.
KXW W.
Had them come in and help with my toilet today, Fantastic service and quick too. Cool guy!
Response from the owner: Hey! Having the wife away for the weekend can get quite boring. Glad we can spice things up and save the day!Call us anytime for immediate service. Thanks again for welcoming us. Nice place!
Joan L.
Joan L.
We had to have our kitchen faucet replaced and Elliott came out the next morning with the new faucet I chose and had it installed in less than an hour. He's very friendly and professional and very knowledgeable. I would definitely use their services again and highly recommend them
Response from the owner: Hi Joan, Thank you so much for the kind words. We appreciate your business.Call us back anytime for the same, amazing service!
Irene I.
Irene I.
Thank you London Plumbing. Quick and reliable. Got the job done in no time at all.
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